{"id":1148,"date":"2007-12-11T13:46:36","date_gmt":"2007-12-11T17:46:36","guid":{"rendered":"http:\/\/shermandorn.com\/wordpress\/?p=1148"},"modified":"2007-12-11T13:46:36","modified_gmt":"2007-12-11T17:46:36","slug":"facebook-and-ethics","status":"publish","type":"post","link":"https:\/\/shermandorn.com\/?p=1148","title":{"rendered":"Facebook and ethics"},"content":{"rendered":"<p>Ed Felton has an interesting <a href=\"http:\/\/www.freedom-to-tinker.com\/?p=1234\">commentary on Facebook&#8217;s Beacon scandal<\/a>, when Facebook alienated their members by allowing members&#8217; <em>non<\/em>-Facebook activities to be shown on facebook (think browser cookies). Facebook backed away, but Felton&#8217;s observations about organizational behavior are relevant to more than privacy. Let me reword his section on five inappropriate behaviors\/tendencesi&#8230;<\/p>\n<ol>\n<li><strong>Overlawyerization<\/strong>: Organizations see <del>privacy<\/del> <u>ethics<\/u> as a legal compliance problem. They&#8217;re happy as long as what they&#8217;re doing doesn&#8217;t break the law; so they do something that is lawful but foolish.\n<li><strong>Institutional structure<\/strong>: <del>Privacy<\/del> <strike>is<\/strike> <u>Ethics are<\/u> spun off to a special office or officer so the rest of the organization doesn&#8217;t have to worry about it; and the <del>privacy<\/del> <u>ethics<\/u> office doesn&#8217;t have the power to head off mistakes.\n<li><strong>Treating <del>privacy<\/del> <u>ethics<\/u> as only a PR problem<\/strong>: Rather than asking whether its practices are really acceptable to <strike>clients<\/strike> <u>the public<\/u>, the organization does what it wants and then tries to sell its actions to <strike>clients<\/strike> <u>the public<\/u>. The strategy works, until angry <strike>clients<\/strike> <u>citizens<\/u> seize control of the conversation.\n<li><strong>Undervaluing emotional factors<\/strong>: The organization sees a potential <del>privacy<\/del> <u>ethics<\/u> backlash as &#8220;only&#8221; an emotional response, which must take a backseat to more important <strike>business<\/strike> factors. But <strike>clients<\/strike> <u>the public <\/u>might be angry for a reason; and in any case they will act on their anger.\n<li><strong>Irrational desire for control<\/strong>: Decisionmakers like to feel that they&#8217;re in control of <strike>client<\/strike> interactions <u>with the public<\/u>. Sometimes they insist on control even when it would be rational to follow the <strike>client&#8217;s<\/strike> lead <u>of citizens<\/u>. Where <del>privacy<\/del><strike> is<\/strike> <u>ethics are<\/u> concerned, they want to decide what <strike>clients<\/strike> <u>the public<\/u> should want, rather than listening to what <strike>clients<\/strike> <u>citizens<\/u> actually do want.<\/li>\n<\/ol>\n<p>Do you know any organizations with these tendencies?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ed Felton has an interesting commentary on Facebook&#8217;s Beacon scandal, when Facebook alienated their members by allowing members&#8217; non-Facebook activities to be shown on facebook (think browser cookies). Facebook backed away, but Felton&#8217;s observations about organizational behavior are relevant to more than privacy. Let me reword his section on five inappropriate behaviors\/tendencesi&#8230; Overlawyerization: Organizations see [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[11],"tags":[],"class_list":["post-1148","post","type-post","status-publish","format-standard","hentry","category-education-policy"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pag0MB-iw","_links":{"self":[{"href":"https:\/\/shermandorn.com\/index.php?rest_route=\/wp\/v2\/posts\/1148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shermandorn.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/shermandorn.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/shermandorn.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shermandorn.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1148"}],"version-history":[{"count":0,"href":"https:\/\/shermandorn.com\/index.php?rest_route=\/wp\/v2\/posts\/1148\/revisions"}],"wp:attachment":[{"href":"https:\/\/shermandorn.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1148"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/shermandorn.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1148"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/shermandorn.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}